Seasonal Income Tax Preparer - Job Description:
We are looking for qualified candidates to assist several of our clients over the upcoming tax season. Responsibilities Conducts a thorough in:person interview with potential clients, using the company's propriety tax software application. Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer. Presents the Company's value proposition to clients concerning various company products and services and uses prescribed selling techniques. Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion. Consults tax law reference materials to determine procedures for preparation of atypical returns. Answers questions and provide future tax planning to clients. Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns. Researches tax related questions and issues, and responds to clients appropriately and within a timely manner. Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution Audits all tax return forms for accuracy and completeness (i.e., client signatures). Checks the 'hold' drawer daily and contacts clients for additional information, as necessary, to insure accurate completion of tax returns. Monitors on:site client volume and advises supervisor when additional tax preparers are required. Participates in call campaigns and other marketing activities. Other job duties as assigned. Requirements High School Degree or equivalent related business experience. Course of study in tax preparation and/or accounting preferred. Previous experience in tax preparation and filing a plus. Good communication, interpersonal and customer services skills. Basic knowledge of computer functions required. Must be able to obtain certification by the state with a PTIN (Preparer Tax Identification Number). Top candidates for this position will have retail experience providing exceptional customer service and performing multiple tasks in a fast paced environment.
We are one of the top staffing companies in the U.S. and Canada. 700+ franchises nationwide in the US and Canada. Staffing company looking to hire great people and place the right people in the right jobs. Every day, we help people find jobs and provide workforce solutions to businesses. We provide a full range of employment solutions that include full:time, temporary, and part:time employment in a wide range of positions, including professional, commercial, and administrative.